FAQs

  • I am not paneled with insurance, but I do offer superbills you can submit to your insurance for possible full or partial reimbursement. Please see my service fees section(located at the bottom of my homepage) for further details.

    Not taking insurance allows me to devote more time to your care and less time to insurance paperwork.

    By being out-of-network, I can limit the amount of information insurance companies have about your mental health care.

    By selecting an out-of-network therapist, you can get more specific on your therapy needs and finding the best fit for you!

  • I offer a limited number of sliding scale options based on need. Please first contact your insurance to inquire about “out-of-network benefits,” as you may be eligible for reimbursement. From there, please contact me to inquire if I have any current availability.

  • I have a 48-hour cancellation policy to avoid being charged for a session. I understand life circumstances or emergencies can arise, so I do make some exceptions that I have laid out in my consent forms that we can review together.

  • Individual sessions are 50 minutes and intakes are 80 minutes. Therapy is most effective through weekly sessions. However, I’m open to setting up weekly, bi-weekly or monthly recurring sessions if that makes more sense for you. If you are needing an additional session outside of our scheduled time, please reach out to request one and I will do my best to accommodate.

  • We will complete a comprehensive assessment to get to know you and your needs so we can start working on your goals. We will also review policies, procedures, and expectations, and go over any questions or concerns you may have.

  • Schedule through me directly, either by text/call: (206) 350-8197, or email: michelle@rootsofcompassiontherapy.com.

  • I am currently only providing therapy online/virtually at this time, but will let you know if this changes in the future.

  • At the moment I don’t, but I hope to offer this in the future, as I am a big proponent of group therapy.

  • If we decide to move forward together after our phone consult, I will send you instructions for creating an account with Spruce Health, my telehealth platform, as well as Sessions Health, my electronic health record (EHR) portal. You will be asked to sign consent forms and complete intake paperwork in the portal. Forms must be completed at least 24 hours prior to your intake.

  • I use Sessions Health for storing all documentation and records. Sessions Health has a confidentiality policy and I maintain HIPAA compliance for my notes. I am also using a HIPAA compliant phone and email service through Spruce Health and Google Workspace. With all platforms, I have Business Associate Agreements (BAA) that follow HIPAA practices.

  • Roots of Compassion has a dual meaning. As someone that cares deeply about plants, animals, and the environment, I also support my clients in resolving their problems (at the root) in a compassionate way.